01 / GUEST REQUESTS01 / REQUESTS
Unassigned requests
No clear owner.
Unassigned
01 / GUEST REQUESTS01 / REQUESTS
Clear ownership
Assigned and tracked.
Team assigned
Every issue.
A clear way forward.
THE PROBLEM
THE SOLUTION
02 / PACKAGE ARRIVALS02 / PACKAGES
Unrecorded deliveries
Packages lose visibility.
Not recorded
02 / PACKAGE ARRIVALS02 / PACKAGES
Every arrival logged
Track receipt to pickup.
Arrival logged
03 / WORK ORDERS03 / REPAIRS
Work left waiting
Repairs fall behind.
Pending
03 / WORK ORDERS03 / REPAIRS
Visible progress
Assign, update, resolve.
Work underway
04 / HOUSEKEEPING04 / CLEANING
Overdue cleaning
Priorities get missed.
Overdue
04 / HOUSEKEEPING04 / CLEANING
An organized plan
Schedule the next clean.
Clean scheduled
05 / SHIFT HANDOFFS05 / HANDOFFS
Missed shift updates
Context gets lost.
Unread update
05 / SHIFT HANDOFFS05 / HANDOFFS
Connected handoffs
Keep the next shift informed.
Update shared
06 / PREVENTIVE CARE06 / UPKEEP
Reactive upkeep
Service slips through.
Service overdue
06 / PREVENTIVE CARE06 / UPKEEP
Planned maintenance
Keep recurring work in view.
Service planned
One connected flow, across your property.
1 / 6 · guest requests
Start with the way
you run your hotels.
The right fit depends on where you work, who you support, and the decisions you need to make.
Independent hotels
You may be managing the property, supporting the front desk, and checking on outstanding work in the same day. Your starting point is the hotel itself: what needs attention, who is handling it, and what the next shift needs to know.
A question to bring to your demo
“Can I see what still needs attention without checking with every team?”
Hotel groups &
management companies
Each property has its own team and daily priorities. When your responsibility spans several hotels, the starting point is different: which property needs a closer look, and what context do you need before speaking with its team?
A question to bring to your demo
“Which hotels need my attention, and what should I follow up on locally?”
Make the conversation
about your operation.
Tell us about your properties, the teams involved, and what is hardest to keep track of. We’ll focus the demo on what matters to you.
You don’t need a finished requirements list.
Bring one concern you would like to explore—something your team works around today, or a question you cannot easily answer.