Privacy Policy

Who We Are

Muxow, LLC ("Muxow," "we," "us," or "our") provides hotel operations software. This Privacy Policy explains how we collect, use, and protect information when you visit our marketing website at muxow.com.

Scope of This Policy

This policy applies only to our public marketing website. If you are a user of the Muxow application (app.muxow.com), your use of that service is governed by separate terms and privacy practices provided during onboarding.

Information We Collect

When you visit our website or submit a demo request or contact form, we may collect:

• Full name
• Work email address
• Company or property name
• Phone number (if provided)
• Job title (if provided)
• Number of rooms (if provided)
• Message content from demo requests or inquiries
• IP address, device type, browser information, and general usage data
• Cookies and analytics data (see our Cookie Policy for details)

How We Use Your Information

We use the information we collect to:

• Respond to demo requests and inquiries
• Follow up regarding potential sales or onboarding
• Improve our website and user experience
• Maintain website security and prevent abuse
• Comply with legal obligations

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the website (hosting, analytics, email delivery)
• Professional advisors as needed for legal, accounting, or compliance purposes
• Law enforcement or government authorities if required by law

Data Retention

We retain information submitted through our website for as long as reasonably necessary to fulfill the purposes for which it was collected, including to respond to inquiries, maintain business records, and comply with legal obligations.

Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain data processing activities

To exercise any of these rights, please contact us at privacy@muxow.com.

California Privacy Disclosure

If you are a California resident, you have the right to request information about our collection and use of your personal information, request deletion of your information, and opt out of sales of personal information (we do not sell personal information). To submit a request, contact us at privacy@muxow.com.

Cookies and Analytics

Our website uses cookies and analytics tools to understand how visitors use the site. For more information, please see our Cookie Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Muxow, LLC
Email: privacy@muxow.com