Who is Muxow built for?

Muxow is built for hotel operations teams - general managers, front office managers, housekeeping supervisors, maintenance leads, and their teams. If your property relies on coordinating tasks, handoffs, and guest follow-ups across departments, Muxow is designed for you.

Can multiple departments use Muxow at the same time?

Yes. Muxow is designed around cross-department coordination. Front desk, housekeeping, maintenance, and management all work within the same system with role-based views and permissions. Everyone sees what is relevant to their role while management has full visibility.

What modules are included in the platform?

Muxow includes Dashboard, Assignments, Packages, Supplies & Inventory, Messages, Shift Report, Checklist, Cash Register, Guest Recovery, Logs, Lost & Found, Deep Cleans, PMs, Readings, Schedule, Calendar, Accounts, Reports, and Help. Module availability varies by pricing tier.

Is Muxow suitable for single properties and hotel groups?

Muxow works for both. Independent properties can use it to streamline daily operations, while multi-property portfolios can standardize workflows, reporting, and oversight across locations with centralized management.

How does onboarding work?

We provide guided onboarding that includes property setup, workflow configuration, and team training. Pilot program participants receive dedicated implementation support to ensure a smooth rollout across all departments.

Can workflows be customized?

Yes. Task types, checklists, notification rules, and approval flows can all be configured to match how your property operates. Enterprise plans include custom workflow development for specific operational needs.

Is Muxow mobile-friendly?

Yes. Muxow is fully responsive and works on any device. Staff can create tasks, update statuses, and access information from phones, tablets, or desktop computers - wherever they are on property.

Does Muxow replace multiple operational tools?

In many cases, yes. Properties often use separate systems for task management, shift handoffs, package tracking, and guest follow-ups. Muxow consolidates these into one shared operating layer, reducing tool sprawl and improving coordination.

Does Muxow support operational reporting?

Yes. Muxow includes a Reports module with property activity summaries, task completion tracking, and accountability visibility. Dashboard analytics provide real-time insights into pending work, overdue items, and team performance across departments.

How is pricing structured?

Pricing is per-room with a monthly minimum, designed to scale with your property. Early Access starts at $4.50 per room per month with a 50-room minimum. Pilot Program and Enterprise tiers include expanded features and custom pricing based on scope.

Muxow

Pending Checkouts

Today

Room 412 - VIP Arrival

14:00

SJSarah Jenkins

Room 305 - Cleaning

Front Desk Handover

Night shift complete. 3 late arrivals pending.

07:05 AM

Got it. I'll take over from here 👍

High Priority#T-8492

HVAC Maintenance

Room 204

StatusIn Progress

ac_unit_photo.jpg

Added 10 min ago

Today's Overview

Occupancy

94%

Open Issues

Rooms Cleaned85%

All Systems Syncing

Live

Occupancy

94%

Open Tasks

SCROLL

A property in motion

Everything synchronized

Muxow Operations Platform

One operating system for hotel operations

From front desk to housekeeping, maintenance, and management — Muxow keeps the entire property moving as one.

Measurable Outcomes

Transform your hotel's daily chaos into a perfectly orchestrated symphony. Muxow turns disparate tasks into unified success.

Centralized Command

Keep tabs on all moving parts of the operation in real-time. Instantly monitor assignments, shift reports, and maintenance PMs from a single, unified dashboard—ensuring nothing falls through the cracks.

Operational Consistency

Standardize daily tasks across every department. With automated checklists, rigid protocols, and seamless shift handovers, your team executes perfectly every single time, regardless of turnover.

Reduced Liability

Maintain impeccable, tamper-proof digital records. Every log, cash count, and incident recovery is permanently documented to protect your property, staff, and guests from compliance risks and disputes.

One connected ecosystem for hotel operations

Explore how Muxow helps every department stay aligned, productive, and visible in one shared system.

Front Desk / Front Office

Coordinate guest-facing operations, handoffs, packages, and daily requests from one place.

Assignments and guest requests
Packages and Lost & Found
Shift Reports and Cash Count

Drag to explore ecosystem

Product Deep Dive

Every module. Every screen. Every workflow.

19 modules, three lanes, one self-running tour. The lane carrying the next module slows to a stop — its details unfold below — then the lanes flow on.

Module 01 / 19

Real-Time Operational Visibility

Property activity at a glance. Pending work, completed tasks, performance metrics, and management insights across all departments.

Task metrics

Performance summary

Department views

Alert visibility

Dashboard

Tasks Completed Today

4.8/5

Guest Satisfaction

Pending Items

Overdue Tasks

Solutions

Built for every department

Give every team visibility into what is pending, what is overdue, and what needs follow-up.

Front Desk

Track packages from delivery to guest pickup. Capture guest issues before they escalate. Hand off shift information with structured reports. Coordinate wake-up calls, special requests, and lost & found.

PackagesMessagesGuest RecoveryShift ReportLost & FoundCash Register

Housekeeping

Real-time room status coordination with front desk. Deep clean schedules with due/overdue visibility. Handle special requests, rush turnovers, and inspection workflows with template-driven completion.

Deep CleansChecklistsAssignmentsScheduleSupplies & Inventory

Maintenance

Manage work orders with priority tracking. Run preventive maintenance schedules for rooms and equipment. Log equipment readings, parts usage, and asset tasks. Full visibility into emergency repairs and escalations.

PMsReadingsAssignmentsSupplies & InventoryEmergency visibility

Management

Real-time dashboards showing pending work, overdue items, and team performance. Operational visibility across all departments with accountability tracking, restock approvals, and reporting.

DashboardAccountsReportsSupplies & InventoryOversight

How It Works

From setup to live operations

Get your property running on Muxow with guided onboarding and dedicated implementation support.

Set up your property

Configure locations, rooms, departments, and organizational structure. Import existing data or start fresh with guided setup.

Property detailsRoom inventoryDepartmentsUser accounts

Configure workflows

Set up assignment types, checklists, shift report templates, and operational workflows customized to your property.

Task templatesChecklistsShift reportsApproval flows

Equip every department

Give each team access to the modules they need. Role-based permissions ensure everyone sees what matters to them.

Role assignmentsModule accessMobile + desktopTraining

Track in real time

See pending work, completed tasks, and team performance. Get alerts for overdue items and operational follow-ups.

Live dashboardsMetricsAlertsReports

Enterprise-Ready

Control and visibility at every level

Built with the security, permissions, and administrative tools that serious operators require.

Role-based permissions

Control exactly who can see and do what across your property.

Centralized property setup

Manage multiple properties from a single administrative console.

Standardized workflows

Create consistent processes across departments and properties.

Real-time visibility

See what is happening across your property at any moment.

Multi-department coordination

Connect all teams in a shared operational environment.

Audit-friendly records

Complete operational history with timestamps and accountability.

See Muxow in action

A quick tour of your hotel operations workspace

Watch a quick preview of how Muxow brings front desk, housekeeping, maintenance, and management into one shared hotel operations workspace.

Live walkthrough

Full preview video coming soon — book a live walkthrough in the meantime.

Pricing

Pricing that scales with your property

Simple pricing. No hidden fees. Start with Starter and grow into Enterprise as your operation expands.

Starter

For independent properties

$0/ month$225/mo

Early adopter rate for first partner properties

1–50 rooms

Everything a single property needs to manage daily operations, records, staff activity, and team coordination.

Operations

Dashboard
Calendar

Workflows

Assignments
Deep Cleans
PMs
Shift Reports
Checklists

Guest services

Packages
Lost & Found

Records

Cash Register
Logs
Accounts
Basic Reports
Readings

Onboarding & support

Standard onboarding
Email support

Start Early Access

Pilot Program

For growing properties

$0.00/ room / month

51–300 rooms • Invoiced monthly

Full platform access for properties ready to connect operations, guest services, scheduling, reports, and AI-assisted workflows.

Everything in Starter, plus:

Operations

Schedule
Wake-up calls
AI Assistant
Supplies & Inventory

Guest services

Messages
Guest Recovery

Reports

Advanced Reports
Automated report delivery
Custom report templates
Report customization

Onboarding & support

Priority onboarding
Guided onboarding support
Phone & chat support

Enterprise

For hotel groups

Custompricing

Multi-property operations, portfolio reporting, advanced controls, custom workflows, and dedicated implementation support.

Everything in Pilot, plus:

Portfolio

Multi-property management
Portfolio-level reporting

Governance

Advanced controls & permissions
Custom workflows
API access planning

Onboarding & support

Dedicated implementation team
Dedicated success manager
SLA guarantee

SMS, wake-up calls, and third-party communication costs may be billed separately depending on usage.

Need help choosing a plan? Book a demo and we'll recommend the best fit for your property.

FAQ

Common questions

Everything you need to know about getting started with Muxow.

Bring your hotel operations into one system

See how Muxow helps your property run with more clarity, speed, accountability, and cross-department visibility — from tasks and guest recovery to supplies and vendor ordering.